Job Description

A technology company in the Philippines seeks a Technical Support Representative to provide assistance to customers via phone, email, or chat. The ideal candidate holds a Bachelor’s degree in a relevant field and has 0-2 years of experience in a technical support role. Key responsibilities include diagnosing technical issues, documenting interactions in the CRM, and collaborating with the team to enhance customer satisfaction. Strong IT skills, familiarity with programming languages, and excellent communication skills are essential for this role.
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