Job Description
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$24.00/hr - CA$25.00/hr
Direct message the job poster from Collabera
- Provide hands-on technical support for the organization --- handling employee technology/tickets from beginning to end
- Required desk side support—will need to go to user’s desk and help them with issues at their desk
- Usually more inbound calls than outbound calls but during event/busy time it may be more 50/50
- Create knowledge-based articles as they’re intaking calls when they notice trends so that users can solve issues on their own in the future
- Types of problems:
- Contacting users
- Cleaning up disc space in supporting of Windows 11 migration
Ready to Apply?
Take the next step in your AI career. Submit your application to Collabera today.
Submit Application