Job Description
Become a Technical Support Specialist with Tech-Eyes, earning $33.19 per hour in a full-time role. Focus on delivering technical support and user training in person.
This permanent position requires applicants with a college diploma and 1-2 years of technical support experience. You will be tasked with troubleshooting networks, providing timely advice, and supervising junior support staff. Strong communication skills and relevant certifications, like Microsoft Certified Professional (MCP), are essential in this fast-paced setting.
Key Responsibilities:
• Monitor and report on computer systems' performance
• Assist users with computer difficulties
• Conduct training sessions for software use
• Maintain organized logs of problems and solutions
• Coordinate with other technicians for effective service
Requirements:
• 1-2 years of technical support experience
• Microsoft Certified Professional (MCP) preferred
• Knowledge of security software and web service...
This permanent position requires applicants with a college diploma and 1-2 years of technical support experience. You will be tasked with troubleshooting networks, providing timely advice, and supervising junior support staff. Strong communication skills and relevant certifications, like Microsoft Certified Professional (MCP), are essential in this fast-paced setting.
Key Responsibilities:
• Monitor and report on computer systems' performance
• Assist users with computer difficulties
• Conduct training sessions for software use
• Maintain organized logs of problems and solutions
• Coordinate with other technicians for effective service
Requirements:
• 1-2 years of technical support experience
• Microsoft Certified Professional (MCP) preferred
• Knowledge of security software and web service...
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