Technical Support Specialist - Solar System Activation

Are you passionate about helping customers get the most out of their solar and energy systems while ensuring a smooth post-installation experience? We're looking for a Customer Service Specialist who thrives in a fast‑paced, customer‑focused environment and takes pride in guiding homeowners through system activation , onboarding , and ongoing support .

In this role, you will be responsible for ensuring each solar and energy storage system is properly activated, fully operational, and accurately reflected in leading monitoring platforms such as Enphase Enlighten, FranklinWH Energy Management System, and the Tesla App. Your success will be measured by achieving high customer satisfaction, reducing support escalations, and maintaining long‑term system reliability. You will report directly to the Program Team Lead and play a crucial role in supporting the team’s overall objectives. If you’re ready to make an impact, collaborate with intern...