Job Description
Technical Support Specialist Customer Success Remote
apply
Company Description
Yello is a Chicago-based talent acquisition software provider founded in 2008 that specializes in campus, early talent, and high-volume recruitment. The platform enables over 300 enterprises to source, engage, and hire candidates through tools like event management, interview scheduling, and candidate evaluations.
About The Role
We are seeking a skilled and analytical Technical Support Specialist to join our Customer Support team. This role focuses on independently handling escalated production and integration issues, performing root cause analysis, and collaborating closely with Engineering. You will play a key role in resolving complex technical challenges and improving support processes.
How You'll Make An Impact
Escalation Management
+ Independently manage assigned issues within the Production Support Queue
+ Handle a...
apply
Company Description
Yello is a Chicago-based talent acquisition software provider founded in 2008 that specializes in campus, early talent, and high-volume recruitment. The platform enables over 300 enterprises to source, engage, and hire candidates through tools like event management, interview scheduling, and candidate evaluations.
About The Role
We are seeking a skilled and analytical Technical Support Specialist to join our Customer Support team. This role focuses on independently handling escalated production and integration issues, performing root cause analysis, and collaborating closely with Engineering. You will play a key role in resolving complex technical challenges and improving support processes.
How You'll Make An Impact
Escalation Management
+ Independently manage assigned issues within the Production Support Queue
+ Handle a...
Ready to Apply?
Take the next step in your AI career. Submit your application to Recsolu, Inc DBA Yello today.
Submit Application