Job Description

Lwolf is seeking a customer support specialist to assist customers via phone, email, and chat, providing product guidance and problem resolution for our proprietary software.

You will log sessions in the ticketing system, diagnose issues, test fixes, and respond with excellent written and verbal communication to ensure a smooth, human, easy, and smart customer experience.

Ideal candidates have 2–3 years in customer support and familiarity with Salesforce, Zendesk, Intercom, Jira, and MLS.

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