Job Description
Position Description
Position: Technical Support - Proficient
Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz)
Location: Ghansoli, Navi Mumbai
Please note that candidates from or near Navi Mumbai only will be preferred.
Position Background:
Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention.
Job Duties (including but not limited to):
- Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly
- Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift
- Provide excellent customer su...
Position: Technical Support - Proficient
Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz)
Location: Ghansoli, Navi Mumbai
Please note that candidates from or near Navi Mumbai only will be preferred.
Position Background:
Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention.
Job Duties (including but not limited to):
- Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly
- Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift
- Provide excellent customer su...
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