Technical Support Specialist

• Fully remote, PH-based role working with global enterprise customers
• Technically hands-on work across APIs, integrations, and modern SaaS platforms
• Clear team roster & shared on-call model, not ad-hoc or solo coverage

Technical Support Specialist Level 2/3

Remote - Philippines | Global SaaS | Enterprise Customers

We're a global SaaS company supporting enterprise customers across multiple regions and time zones. We're hiring a Technical Support Specialist based in the Philippines to join our remote support team and help deliver reliable, high-quality technical support to enterprise customers worldwide.
This role is fully remote and works on a rotating team roster, including on-call support outside standard business hours.

About the role

You'll be the first point of contact for enterprise customers experiencing technical issues. Your role is to investigate, troubleshoot, and resolve issues efficiently while ke...