Technical Support Specialist

At ClickUp, we're not just building software. We're architecting the future of work In a world overwhelmed by work sprawl, we saw a better way. That's why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you'll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible

As a Technical Support Specialist, you will be responsible for reading through submitted or escalated customer tickets that contain how-to questions about our product's more technical features, or concerns that the platform might not be correctly performing. It will be your job to understand the user's workflow, compile ample amounts of informa...