Job Description

Vending Machine Technical Support Representative

Royal Vending

About Royal Vending

Royal Vending is a leading supplier of vending machines and complete vending business packages across Australia and New Zealand, with continued expansion into international markets. We pride ourselves on delivering reliable machines, smart technology, and outstanding customer support to our operators and partners.

Role Overview

Royal Vending is seeking a Vending Machine Technical Support Representative to provide professional remote technical assistance to our customers and internal teams. This role is responsible for diagnosing vending machine issues, guiding customers through solutions, and ensuring minimal machine downtime.

You will be a key support function for our operators helping keep machines running smoothly and businesses operating efficiently.

Key Responsibilities

  • Provide remote technical support via phone, email, and ticketing sy...

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