Job Description
Job Title: Technical Support Specialist
Industry: Banking / Financial Services
Employment Type: Project-Based (3 Months)
Work Setup: Hybrid (2–3x onsite per week)
Job Summary
We are looking for a skilled and customer-focused Technical Support Specialist to provide front-line technical assistance and ensure smooth operation of IT systems and applications within a fast-paced banking and financial services environment. The role involves troubleshooting hardware, software, and network-related concerns while delivering timely and effective support to end users.
This is a 3-month project-based role with a hybrid work arrangement.
Key Responsibilities
Provide first-level and second-level technical support for hardware, software, applications, and network-related issues
Diagnose, troubleshoot, and resolve technical incidents via phone, email, chat, or onsite support
Log, track, and document issues using a ticketing system and ensure timely resolution
Perform sy...
Industry: Banking / Financial Services
Employment Type: Project-Based (3 Months)
Work Setup: Hybrid (2–3x onsite per week)
Job Summary
We are looking for a skilled and customer-focused Technical Support Specialist to provide front-line technical assistance and ensure smooth operation of IT systems and applications within a fast-paced banking and financial services environment. The role involves troubleshooting hardware, software, and network-related concerns while delivering timely and effective support to end users.
This is a 3-month project-based role with a hybrid work arrangement.
Key Responsibilities
Provide first-level and second-level technical support for hardware, software, applications, and network-related issues
Diagnose, troubleshoot, and resolve technical incidents via phone, email, chat, or onsite support
Log, track, and document issues using a ticketing system and ensure timely resolution
Perform sy...
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