Technical Support Specialist

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About Us:

At Oolio, we are dedicated to providing innovative payment solutions to businesses across Australia. We offer a range of services that empower our merchants to streamline their payment processes, from EFTPOS terminals to advanced POS integrations. We seek a passionate and proactive Technical Support Specialist to join our dynamic team. If you have a keen interest in payment technologies, excellent troubleshooting skills, and a commitment to customer satisfaction, we want to hear from you!

Position Overview:

As a Technical Support Specialist , you will be the first point of contact for our merchants and POS partners seeking assistance with our payment terminals and related services. You will troubleshoot and resolve a variety of technical issues, provide product guidance, and ensure customers have a seamless experience with our solutions. This role requires a solid understa...