Technical Support Specialist - Mobile and Users

Overview

Employer Industry: Software Solutions for the Trades

Why consider this opportunity

• Salary up to $26.25 CAD per hour


• Opportunities for career advancement with a high internal transfer rate


• Flexible time off and support for autonomous work


• Comprehensive health and wellness benefits including medical, dental, and vision coverage


• Parental leave and adoption reimbursement support, along with financial planning tools


• Recognition programs for outstanding work, including peer-nominated awards

Responsibilities

• Assist customers with all aspects of software through phone, chat, email, and screen-sharing sessions


• Develop creative solutions and workflows tailored to customer needs


• Influence product changes by reporting bugs and ensuring resolution...