Technical Support Specialist

Technical Support Specialist- HVAC

Location: Remote

About Midea America Canada Corporation (MACC)

Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.

Key Responsibilities

• Communicate with customers for daily technical inquiries and provide the solution;
• Responsible for the full lifecycle management of products, combining the development and changes of the market, technology, etc., to manage the lifecycle of product planning, launch, upgrading, iteration, and delisting,
• Collaborate with Product Supervisor to plan and manage customer product lines in business regions, prepare regional product maps, and organize market analysis;
• Collaborate with...