Job Description
JOB SPECIFICATIONS:
Education - Bachelor's Degree in IT, Computer Science or equivalent
Related Work Experience - At least 2-3 years of experience in a Technical Support role
Experienced in supporting MS365
Must have administrative configuration experience with MS365 environments
Experienced with ticketing system using Jira
Knowledge – In‑depth Knowledge in the following:
Proficient in deploying Windows OS for desktop and laptop
Background in the managing Windows Services such as Active Directory, DNS, DHCP and Fileserver running in Windows Server
Knowledgeable in Windows powershell scripting
Knowledgeable in local area networking, wireless network, hybrid PBX and All‑in‑one printer setup
Knowledgeable in using open source technology
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