Technical Support Specialist - Level 2 - Python / Django

Technical Support Specialist - Level 2 - Python / Django

Do you meet the profile and are interested in being part of edunext?

You can apply directly via LinkedIn or send us your resume to the following emails: and , with the subject: Technical Support Specialist (Level 2).

Role Description

As a Technical Support Specialist (Level 2) in the Hosting division at edunext, you will be responsible for ensuring the continuity and quality of service on our Open edX platforms. You will handle technical incidents, anticipate issues through proactive monitoring, and deliver an empathetic, agile, and reliable experience to our customers.

You’ll work closely with the internal Hosting team, documenting solutions to improve processes and contributing to the team’s collective technical knowledge.

We’re looking for someone with solid technical foundations and great communication skills, someone who enjoys solving problems in Linux/Win...