Technical Support Specialist

Job Description Summary

Provides essential technical assistance and problem‑solving for end‑users, ensuring the smooth operation of IT systems and applications within Becton Dickinson. This role involves diagnosing and resolving technical issues, escalating complex problems, and maintaining a high level of customer satisfaction.

Job Description

Job Title : Technical Support Specialist
Company : Becton Dickinson Global Services Centre Sdn. Bhd. (Company No. -T))
Job Summary : The Technical Support Specialist provides essential technical assistance and problem‑solving for end‑users, ensuring the smooth operation of IT systems and applications within Becton Dickinson. This role involves diagnosing and resolving technical issues, escalating complex problems, and maintaining a high level of customer satisfaction.

Job Responsibilities

• Provide first and second-level technical support to internal users for ...