Job Description

Job description

Technical Support Specialist (Intern)

Company: Tectome

Location: Jaipur

Stipend: ₹10,000 – ₹15,000 / month

Preferred Location: Jaipur / Rajasthan

About the Role

We are looking for a technically strong and detail-oriented Technical Support Specialist who can manage day-to-day internal communication, resolve technical issues efficiently, and maintain clear operational documentation. This role offers hands-on exposure to modern tools, workflows, and real-time problem-solving.

Key Responsibilities

  • Respond to internal Slack queries with accurate and timely technical guidance
  • Troubleshoot issues across internal tools, product stack, and workflows
  • Maintain and update SOPs, checklists, and technical documentation
  • Capture and preserve technical context from conversations and tasks
  • Escalate complex issues to engineering with clear, structur...

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