Technical Support Specialist

About the Company:

BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and E-commerce enterprises to bolster their security protocols during customer onboarding procedures. Headquartered in India, our team comprises visionary entrepreneurs and adept developers united in the mission to foster a fraud-free digital landscape in India, establishing a robust and secure digital financial infrastructure.

Job Description: We are looking for a dedicated Tech Support Specialist to handle client queries and minimize escalation rates. The ideal candidate will have past experience in addressing API-related queries and a strong background in client communication and technical problem-sol...