Job Description

Do you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a Technical Support Specialist I to support our Australian team members (in and around Melbourne).

This role will be hybrid remote.

About You:

  • You have experience with Apple Laptop/Machines, Windows PC and laptops and have worked within Microsoft 365 to create users, reset passwords, and troubleshoot applications.
  • You are customer service driven and enjoy working with users to solve their technology problems.
  • You can operate on your own day in and day out, but also enjoy receiving support from a strong established team.
  • You have a knack for communicating and providing clear instruction to individuals with a varying degrees of technology skills.

    • You...

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