Technical Support Specialist, HVAC

PACE Supply is seeking a knowledgeable and customer-focused Technical Support Specialist - HVAC to support our branch teams, contractors, and customers with technical expertise, product guidance, and troubleshooting support. This role serves as a technical resource for HVAC systems, helping drive customer success, sales growth, and operational efficiency through expert product and application support.

As an employee-owned company, PACE Supply offers a stable, growth-oriented environment with opportunities for professional development and advancement.

Technical Support & Customer Assistance

• Provide technical guidance and troubleshooting support for HVAC equipment, controls, and related systems.
• Assist contractors, internal sales teams, and branch staff with product selection, application questions, and system design considerations.
• Diagnose equipment issues and recommend solutions, parts, or system adjustments.
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