Job Description

Good at fixing tricky IT issues and want your work to make an impact?

We’re looking for a proactive, customer-focused Technical Support Specialist to join our ICT team - keeping systems running, users supported and services online across our organisation.

This role can be based at any of our locations in the South/West of Scotland (Glasgow, Airdrie, Dumbarton, Irvine or Galashiels), so we will need you to live within a reasonable commute of one of these locations.

What we’re looking for:

  • Strong problem-solving mindset (you enjoy the tricky stuff)
  • Good communication skills (you can translate tech into plain English)
  • Experience in 1st line support or a similar role
  • Full UK manual driving licence and access to your own vehicle (travel required, expenses reimbursed)


    • What you’ll be doing:

    You’ll be the go-to for 1st line support, owning issues from ticket to resolution and making te...

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