Job Description
Position Overview
The B2B Customer Solutions Team at NBME is seeking a Technical Customer Support Specialist to support our exam delivery platforms and assessment products. In this role, you will be the first point of contact for medical educators, administrators, and examinees-guiding them through our platforms and ensuring a seamless testing experience. You'll provide support before, during, and after exams by troubleshooting technical issues, responding to inquiries related to exam procedures, policies, and best practices, and delivering timely, solution-oriented assistance.
The ...
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