Job Description

We are seeking a Technology Support Specialist to join our team at a company that provides top-tier service solutions for professionals in the connected home industry. You’ll assess problems, document solutions, and ensure seamless communication with field partners to deliver exceptional customer support.

Requirements
  • Basic experience or working knowledge of AV systems and smart-home technology
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Superb customer service skills to handle frustrated or urgent clients empathetically
  • Ability to make quick, appropriate decisions under pressure
  • Availability to work rotating shift.
Bonus Points
  • Hands‑on experience in troubleshooting smart-home or integrated systems
We Offer
  • A supportive, team-oriented work environment
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