Technical Support Specialist - Diagnostics

Responsibility:

• Cooperate with regional sales and local distributor;
  improve the satisfaction of end-user;
  
• Responsible forregional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;
  
• Promote the reagent parameters and improve the reagent consumption per analyzer;
  
• Collect the Maglumi installation information, and establish relationship and follow up the reference customers;
  
• Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;
  
• Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;
  
• Other tasks needed from Snibe

Requirements：

• More than 5 ye...