Job Description
Support Global Software Users Without Burning Out
As a Technical Support Specialist, you will provide advanced technical support to a global customer base, resolving complex issues and acting as a key link between Customer Support, Product, and Engineering teams. You will deliver accurate, timely solutions in line with service level agreements while supporting continuous improvement.
Job Overview
Employment type: Indefinite term type contract
Shift: Shifting schedule between 5:00 AM and 8:00 PM
Work setup: Onsite - Connecta 26, Colombia
Exciting Perks Await
5 days work week
20 vacation days in total
Prepaid medicine
Fully-customized Emapta laptop and peripherals
Indefinite term type contract
Direct exposure to our clients
Career growth opportunities
Diverse and supportive work environment
Prime office locations - Bogotá and Medellín
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )
The Qualifications We S...
As a Technical Support Specialist, you will provide advanced technical support to a global customer base, resolving complex issues and acting as a key link between Customer Support, Product, and Engineering teams. You will deliver accurate, timely solutions in line with service level agreements while supporting continuous improvement.
Job Overview
Employment type: Indefinite term type contract
Shift: Shifting schedule between 5:00 AM and 8:00 PM
Work setup: Onsite - Connecta 26, Colombia
Exciting Perks Await
5 days work week
20 vacation days in total
Prepaid medicine
Fully-customized Emapta laptop and peripherals
Indefinite term type contract
Direct exposure to our clients
Career growth opportunities
Diverse and supportive work environment
Prime office locations - Bogotá and Medellín
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )
The Qualifications We S...
Ready to Apply?
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