Job Description
About Our Client
This opportunity is with a well-established, mid-sized organisation in the professional services sector. The company is recognised for its focus on delivering exceptional client outcomes and maintaining a robust technology infrastructure.
Job Description
- Provide first and second-level technical support to end-users through various communication channels.
- Troubleshoot and resolve hardware, software, and network-related issues promptly.
- Document and log all support activities in the ticketing system for tracking and reporting purposes.
- Assist with the installation, configuration, and maintenance of IT equipment and software.
- Collaborate with the Technology team to escalate and resol...
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