Job Description
Transform your IT skills into impactful support with Nutex Health as a Technical Support Specialist. Be the primary resource for technical assistance through effective troubleshooting and ticket management.
In this full-time role, you will address technical needs of employees by answering queries and resolving hardware and software issues. You will perform remote troubleshooting and assist in the provisioning process. Strong communication and problem-solving abilities will be key.
Key Responsibilities:
• Act as the first point of contact for technical issues
• Troubleshoot and resolve software and hardware problems
• Manage service ticket creation and maintenance
• Escalate complex issues for further assistance
• Provide detailed follow-ups and status updates
Requirements:
• 1-2 years of experience in IT support roles
• Ability to troubleshoot printers, PCs, and scanners
• Associate degree in IT or related field recommended
• Experience in the health...
In this full-time role, you will address technical needs of employees by answering queries and resolving hardware and software issues. You will perform remote troubleshooting and assist in the provisioning process. Strong communication and problem-solving abilities will be key.
Key Responsibilities:
• Act as the first point of contact for technical issues
• Troubleshoot and resolve software and hardware problems
• Manage service ticket creation and maintenance
• Escalate complex issues for further assistance
• Provide detailed follow-ups and status updates
Requirements:
• 1-2 years of experience in IT support roles
• Ability to troubleshoot printers, PCs, and scanners
• Associate degree in IT or related field recommended
• Experience in the health...
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