Job Description
Requisition ID: 44223
- Job Location(s): Apodaca, MX
- Employment Type: Full Time
- Segment: Danfoss Power Electronics and Drives Seg
- Job Function: Sales
- Work Location Type: On-site-
**Responsibilities**:
Responsibilities for this position include but are not limited to the following.
- Provide technical, troubleshooting, start up and warranty support to NAM Danfoss Drives customers.
- Support equipment repair processes by advising partners and customers on spare parts, repair procedures, and other after-sales issues.
- Work in cooperation with 2nd Level support to provide adequate and timely solutions to high profile and/or otherwise demanding cases.
- Support external service partners’ queries as part of Danfoss service procedures and provide repair/service instructions in cooperation with affiliate team.
- Support the 24/7 after-hours emergency phone line, as part of a weekly, predefined, rotational schedule.
- Sporadically travel to custom...
- Job Location(s): Apodaca, MX
- Employment Type: Full Time
- Segment: Danfoss Power Electronics and Drives Seg
- Job Function: Sales
- Work Location Type: On-site-
**Responsibilities**:
Responsibilities for this position include but are not limited to the following.
- Provide technical, troubleshooting, start up and warranty support to NAM Danfoss Drives customers.
- Support equipment repair processes by advising partners and customers on spare parts, repair procedures, and other after-sales issues.
- Work in cooperation with 2nd Level support to provide adequate and timely solutions to high profile and/or otherwise demanding cases.
- Support external service partners’ queries as part of Danfoss service procedures and provide repair/service instructions in cooperation with affiliate team.
- Support the 24/7 after-hours emergency phone line, as part of a weekly, predefined, rotational schedule.
- Sporadically travel to custom...
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