Job Description

Description
Minimum Qualifications:
• Minimum of one year of desktop/computer support experience demonstrating the ability to troubleshoot and perform routine maintenance on computers and peripheral equipment. Experience with Apple, HP, Lenovo, and Dell products preferred.
• Must demonstrate proficiency with Microsoft 365 products such as Word, Excel, Outlook, Teams, and SharePoint.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills to interact with various stakeholders.
• High attention to detail and commitment to quality.
• Ability to work well under pressure, meet deadlines and prioritize requests with professionalism and empathy.
• Self-motivated with the ability to work in a fast-moving environment.
Essential Functions:
Act as the first line of contact for support with technology. This includes responding to customer inquiries regarding order status, assisting onbo...

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