Technical Support Specialist

RedTrack is a product-led, fast-scaling SaaS company helping performance marketers and e-commerce brands track, attribute, and optimize their ad spend. We operate as a fully distributed team across multiple countries and cultures, united by a shared focus on ownership, clarity, and impact.

As RedTrack continues to grow, we are strengthening our Customer Care Team to ensure our clients receive fast, thoughtful, and technically sound support at every stage of their journey and looking for a Technical Support Specialist who enjoys solving technical problems, working closely with customers, and making complex things clear and usable.

Why this role matters

Our customers rely on RedTrack to make critical business decisions based on their data. In this role, you will help ensure that their tracking works as expected, issues are resolved quickly and accurately, and every customer feels supporte...