Technical Support Representative (Start ASAP)

Technical Support Representative responsible for handling customer inquiries and technical issues via phone, email, or chat with a focus on excellent service.

Your Role

Here’s what you will be doing:

• Handle inbound customer service calls.
• Interface with various tools and systems as required.
• Effectively resolve customer questions through call or chat in a considerate and timely manner.
• Provide information about products and services.
• Review and select standard responses for answers or solutions.
• Review or make changes to customer accounts.
• Take ownership of technical issues and customer problems from beginning to end.
• Compose thoughtful, personalized responses to a variety of customer requests.

About You

The company is looking for:

• At least Senior High School Graduate or College Undergraduate.
• With or without call ...