Job Description
Elevate Your Technical Support Career
Are you passionate about delivering outstanding technical customer support? Join our team and make a meaningful impact with every client interaction
Duties and Responsibilities:
- Be the go-to person for members attending events, providing in-person assistance for any needs, questions, or troubleshooting issues they may encounter.
- Anticipate and address member concerns to maintain a welcoming and positive environment.
- Utilize internal support tools to handle member issues instantly, ensuring that any disruptions are resolved quickly.
- Troubleshoot and resolve common payment and access issues, escalating complex situations to the appropriate team members as needed.
- Collaborate with event organizers to ensure all logistical details are meticulously set up in advance.
- Assist with setting up support dashboards and other technology needed for smooth operations during events.
Ready to Apply?
Take the next step in your AI career. Submit your application to NarraSoft today.
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