Technical Support Representative

Overview

Technical Support Representative at Tri-Unity Talent Sourcing & HR Management Services

Position details and application status text has been removed for clarity.

Responsibilities

• Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.
• Assist in maintaining and organizing databases, project files, and system records.
• Coordinate with cross-functional teams to track the progress of technical projects and tasks.
• Prepare and manage purchase requisitions, inventory records, and equipment logs.
• Monitor support tickets, track issue resolution progress, and escalate as necessary.
• Perform basic troubleshooting and coordinate with IT for resolutions of technical issues.
• Create and update user manuals, technical guides, and internal SOPs.
• Ensure compliance with com...