Job Description
Job description:
Technical Support Representative - L1
Position Overview:
The Technical Support Representative provides customer-facing technical assistance and L1 Site Reliability support for the OpenClaw platform. This role handles troubleshooting, incident triage, monitoring, and first-level diagnostics to ensure system reliability and customer satisfaction. The position requires strong technical support call center experience, networking knowledge, excellent English communication skills, and willingness to work graveyard shifts supporting global customers.
On-Site Benefits:
Get the full experience of working together with passionate teammates at our Ortigas, Pasig office.
We believe in rewarding our employees comprehensively. Here's what you can expect:
Competitive Salary: We offer a competitive salary that recognizes your skills and contributions.
Comprehensive Benefits Package: Your well-being is important to us. Our benefits include:
Day 1 Health Insur...
Technical Support Representative - L1
Position Overview:
The Technical Support Representative provides customer-facing technical assistance and L1 Site Reliability support for the OpenClaw platform. This role handles troubleshooting, incident triage, monitoring, and first-level diagnostics to ensure system reliability and customer satisfaction. The position requires strong technical support call center experience, networking knowledge, excellent English communication skills, and willingness to work graveyard shifts supporting global customers.
On-Site Benefits:
Get the full experience of working together with passionate teammates at our Ortigas, Pasig office.
We believe in rewarding our employees comprehensively. Here's what you can expect:
Competitive Salary: We offer a competitive salary that recognizes your skills and contributions.
Comprehensive Benefits Package: Your well-being is important to us. Our benefits include:
Day 1 Health Insur...
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