Job Description
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
A SNAPSHOT OF YOUR ROLE
Skills
You're the genie that fulfils our customer's needs. As a Product/ Technical Support Agent, you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with good problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills. Your day could see you:
Answer inbound calls from customers (or potential customers) who have questions and/or need help with consumer electronics, and handle upsell.
Ability to provide professional telephone skills with proper phone etiquette required.
Perform troubleshooting, handle warranty mat...
A SNAPSHOT OF YOUR ROLE
Skills
You're the genie that fulfils our customer's needs. As a Product/ Technical Support Agent, you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with good problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills. Your day could see you:
Answer inbound calls from customers (or potential customers) who have questions and/or need help with consumer electronics, and handle upsell.
Ability to provide professional telephone skills with proper phone etiquette required.
Perform troubleshooting, handle warranty mat...
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