Job Description
Salary and Benefits
Up to ₱23,000 monthly basic salary
Competitive compensation package
Performance-based incentives
Paid training from Day 1
Career growth and promotion opportunities
Supportive and collaborative work environment
Government-mandated benefits
13th Month Pay
Key Responsibilities
Respond to customer inquiries via phone, chat, or email
Troubleshoot software, hardware, internet, and connectivity issues
Guide customers through step-by-step technical solutions
Resolve technical and service-related concerns efficiently
Document customer interactions, troubleshooting steps, and resolutions accurately
Escalate unresolved or complex issues to the appropriate support teams
Maintain high customer satisfaction and quality standards
Meet productivity, attendance, and performance targets
Qualifications
High School Graduate (Old Curriculum...
Up to ₱23,000 monthly basic salary
Competitive compensation package
Performance-based incentives
Paid training from Day 1
Career growth and promotion opportunities
Supportive and collaborative work environment
Government-mandated benefits
13th Month Pay
Key Responsibilities
Respond to customer inquiries via phone, chat, or email
Troubleshoot software, hardware, internet, and connectivity issues
Guide customers through step-by-step technical solutions
Resolve technical and service-related concerns efficiently
Document customer interactions, troubleshooting steps, and resolutions accurately
Escalate unresolved or complex issues to the appropriate support teams
Maintain high customer satisfaction and quality standards
Meet productivity, attendance, and performance targets
Qualifications
High School Graduate (Old Curriculum...
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