Job Description

Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat.

Educational Qualifications: High School diploma or equivalent.

Experience Level: At least 6 months of TSR experience or Technical background; training will be provided.

Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills.

Working Conditions: Office environment, possible remote work options, standard working hours.

Qualities and Traits: Strong work ethic, team player, excellent people skills, and adaptability.

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