Job Description
WHAT WE OFFER
Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance
15,000 PHP Signing Bonus
POSITION OVERVIEW
The core mission of the Technical Support Representative is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or email. Technical Support Representatives are the client's front liners in ensuring that the client's customers will have a positive customer experience. They are expected to meet or exceed the performance targets set by the client and Payreto.
WHAT WILL YOU DO?
Provide technical support via phone, chat, and/or email for an online payment account for their high-value clients in a 24/7 environment.
Installing and maintaining Point of Sale systems, software and interfaces
Solid experience with troubleshooting POS hardware and terminal software, network and communication problems
Performin...
Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance
15,000 PHP Signing Bonus
POSITION OVERVIEW
The core mission of the Technical Support Representative is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or email. Technical Support Representatives are the client's front liners in ensuring that the client's customers will have a positive customer experience. They are expected to meet or exceed the performance targets set by the client and Payreto.
WHAT WILL YOU DO?
Provide technical support via phone, chat, and/or email for an online payment account for their high-value clients in a 24/7 environment.
Installing and maintaining Point of Sale systems, software and interfaces
Solid experience with troubleshooting POS hardware and terminal software, network and communication problems
Performin...
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