Technical Support Representative

Company Description
Yarbo is a smart, all-season yard care robot that offers a hassle-free solution for yard maintenance. Founded by Allen Huang, Yarbo creates autonomous robots for residential yard maintenance with interchangeable modules for snow removal, lawn mowing, and leaves blowing. Yarbo's commitment to innovation and customer-centric values has reshaped the yard maintenance market, making yard work easy, time-saving, and safe.
Role Description
This is a full-time on-site role for a Technical Support Representative at Yarbo in Lahore. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting issues, and utilizing analytical skills to address customer inquiries and concerns.
Job responsibilites;
Handle customer technical queries through calls, tickets, and chat in a timely and professional manner.
Troubleshoot basic hardware, software, and system-related i...