Technical Support Representative

Role Description
This is a full-time, on-site role for a Technical Support Representative based in Lahore. The Technical Support Representative will be responsible for assisting customers by resolving technical issues, providing exceptional customer support, and ensuring customer satisfaction. Primary responsibilities include troubleshooting technical problems, addressing customer inquiries, and collaborating with other team members to improve the support process and ensure continuous service improvement.
Qualifications
Proficiency in Customer Support and ensuring high levels of Customer Satisfaction
Expertise in Technical Support, including diagnosing and resolving technical issues
Strong Troubleshooting abilities to identify and resolve technical challenges efficiently
Demonstrated Analytical Skills to assess, identify, and implement effective solutions
Excellent verbal and written communication skills
Ability to work well in a fast-paced, on-site environment<...