Job Description

About the Role:

Provide first-line technical assistance to German-speaking users. Diagnose problems and guide customers through solutions step-by-step.

Responsibilities:

  • Respond to technical support requests

  • Document cases in the internal system

  • Collaborate with second-line technical teams

Requirements:

  • German C2, English C1

  • Basic IT troubleshooting knowledge

  • Strong customer communication

What We Offer:

  • Remote setup with provided equipment

  • Continuous technical training

  • Global career path opportunities

  • Monthly performance bonuses

Join Us!

If you're passionate about helping people and want to build a career in an international company, wed love t...

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