Technical Support Representative (Entry Level)

We are looking for a friendly and dependable Remote Technical Support Representative to join our team. This entry-level position is a great opportunity for someone who enjoys helping others and solving basic technical issues. You will support customers by phone, email, or chat and guide them through simple troubleshooting steps.

• Answer customer questions in a clear and professional manner

• Troubleshoot basic technical issues and provide step-by-step support

• Record customer interactions accurately

• Escalate more complex issues when needed

• High school diploma or equivalent

• Strong communication and basic computer skills

• Reliable internet connection and a quiet workspace

• Customer service experience is an asset

If you are patient, positive, and ready to grow your ski...