Job Description
Join TomTom's global Customer Care organization within the Consumer department and become part of a team that supports customers and retailers across international markets.
In this role, you will act as a key ambassador of the TomTom brand, representing the company through every customer interaction and ensuring a consistently high standard of service.
You will work in a dynamic, fast-paced, and multicultural environment that values collaboration, innovation, and service excellence.
The position offers the opportunity to manage the complete customer experience lifecycle, from pre-purchase inquiries to post-purchase support.
By delivering outstanding service, you will directly contribute to building long-term customer trust, loyalty, and satisfaction.
Responsibilities
In this role, you will act as a key ambassador of the TomTom brand, representing the company through every customer interaction and ensuring a consistently high standard of service.
You will work in a dynamic, fast-paced, and multicultural environment that values collaboration, innovation, and service excellence.
The position offers the opportunity to manage the complete customer experience lifecycle, from pre-purchase inquiries to post-purchase support.
By delivering outstanding service, you will directly contribute to building long-term customer trust, loyalty, and satisfaction.
Responsibilities
- Provide first-class support to end users and retailers for TomTom products and applications through chat and email channels.
- Troublesho...
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