Job Description

The Role:

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.

Ideal Profile:

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have excellent communication and interpersonal skills.
  • You are a strong networker & relationship builder
  • You pay strong attention to detail and deliver work that is of a high standard
  • You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

  • Great work environment
  • Attractive salary & benefits

Ready to Apply?

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