Job Description
Educational Qualifications
· Bachelors degree in:
o Information Systems
o Business Administration
o or a related discipline
· Mandatory Oracle Supply Chain Management (SCM) Certification
Experience
· Minimum 5 years of experience in:
o HelpDesk and technical support services
o System training delivery
o User support within government or enterprise environments
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Technical Skills
· Strong knowledge of Oracle systems, including:
o Oracle iSupplier
o Oracle iProcurement
o Oracle Purchasing
o Oracle Supplier Lifecycle Management
o Oracle Sourcing
o Oracle Inventory
· Proficiency in Microsoft Office applications and Adobe Acrobat Pro.
· Hands-on experience with ticketing and incident management systems.
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Behavioral and Language Skills
· Strong communicati...
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