Job Description

Responsibilities:-

  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Application Log backup, Maintainence, Understanding and Analysis skills.
  • Load Balancer configuration and troubleshooting.( Nginx is a plus )
  • Networking troubleshooting, routing, connectivity, vpn issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Document technical knowledge in the form of notes and manuals
  • Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

Requirements and skills:-

  • 6-8 year of experience as Technical Support Engineer
  • Knowledge of linux, shell scripting
  • Working experience of MySQL, PostgrSQL, MongoDB.
  • Bachelor Degree in Computer Science, IT, or similar field; a Master s is a plus

Skills Require...

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