Technical Support Manager

Northampton, East Midlands (On Site)

Are you a Technical Support Manager, IT Support Manager, Service Desk Manager or Senior Support Engineer looking for the opportunity to step beyond traditional support management and build a career in infrastructure, cloud technology and IT operations?

This is a newly created role within a high-growth, technology-driven organisation that is investing heavily in Azure, Microsoft 365, cybersecurity, AI and data. Reporting directly to the Head of Technology, you will play a key role in shaping and scaling the internal support function whilst developing towards broader infrastructure and operational leadership responsibilities.

This is not a traditional Helpdesk Manager role.

The business is experiencing sustained growth and is investing heavily in technology as a strategic enabler. This newly created position offers the opportunity to build, improve and scale the support function whilst developing your own career t...