Technical Support Lead

Infillion's Catalina CR team is seeking a client-facing Technical Support Lead well versed in online ad tech and systems to join our Infillion Support team.

You will become a subject matter expert on Infillion Platform and other platforms provided internally and externally, reinforcing best practices for campaign setup, troubleshooting, and issue resolution.

Our platform handles millions of transactions every hour. Our Platform Support team is involved in the execution and implementation of some of the most exciting and innovative ad tech products Infillion has to offer. This team is home to the operational and technical experts of the organization and will not only work closely with internal teams to help create a streamlined process to ensure that clients are given the infrastructure for campaign success, but will also have a central focus on improving processes and tools, continuously driving efficiencies to deliver first class customer satisfaction.

As the...