Job Description
About Us
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Exotel is trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education.
Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as your transformative partner, offering an AI-powered communication solution to address all three!
The Opportunity
As a Resident Support Engineer you will be dedicated to supporting our deployment at IDFC Bank. This role is based on-site at the bank's office, serving as the primary technical point of contact for their teams. While this is not a people-manager role, you will be expected to mentor ju...
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